Commonly Requested Resources
Birth Certificate Assistance
Birth Certificate Assistance - 734-484-2989 x-255 call for an appointment Monday thru Friday
Feonix Transportation
Feonix Mobility Rising – Washtenaw Perinatal Transportation
Feonix provides no-cost transportation for Washtenaw County residents who are preconception, pregnant, or up to 18 months postpartum and are experiencing transportation barriers.
Rides may be used for:
- Medical and healthcare appointments
- Pharmacy trips
- Pregnancy/postpartum support services
- Other transportation needs related to perinatal care
Phone: (734) 272-4956
Hours: Monday–Friday, 6:00 AM–11:00 PM; Saturday, 8:30 AM–6:00 PM
Call first to complete an intake before scheduling rides. Language-line assistance is available upon request.
Website:
https://feonix.org/michigan/
Food Gathers
Address: 1 Carrot Way Ann Arbor, MI 48105
Phone: (734) 761-2796
Fax: (734) 930-0550
Website: Food Gatherers
Hours: Monday-Friday: 9am-5pm
Healthy Neighborhoods Team
Washtenaw County Healthy Neighborhoods Team
Website: Healthy Neighborhoods Team
The Healthy Neighborhoods Team is made up of community health workers and health educators who help individuals and families connect with healthcare, community resources, and other supports. The team also provides outreach and advocacy in underserved areas of Washtenaw County.
The team primarily assists low- to moderate-income residents living in areas with higher social vulnerability, including parts of:
- Ypsilanti
- Ypsilanti Township
- Augusta Township
- West Chelsea
- Whitmore Lake
- South and West Ann Arbor
They may also assist other low-income Washtenaw County residents who are eligible for Medicaid or the Washtenaw Health Plan/Washtenaw Health Project.
Services may include help connecting to healthcare, navigating community resources, addressing barriers to care, and identifying programs that can support the health and well-being of individuals and families.
If you are unsure whether you qualify, contact the Healthy Neighborhoods Team for assistance.
Hope Clinic
Hope Clinic – Diaper Pantry
Address: 518 Harriet Street, Ypsilanti, MI 48197
Phone: (734) 484-2989
Website: Hope Clinic
Free diapers, wipes, formula, and baby food are available for children ages 0–3.
Hours:
Wednesday: 4:00 PM–6:00 PM
Thursday: 11:30 AM–1:30 PM
Families may pick up diaper pantry items once per month.
No appointment is needed. Please bring a picture of the child’s birth certificate on the first visit. Adult diapers are not included.
Hope Clinic: Laundry Services
Hope Clinic – Free Laundry Service
Address: 518 Harriet Street, Ypsilanti, MI 48197
Phone to schedule: (734) 961-3124
Website: https://thehopeclinic.org/get-help-new
Hope Clinic provides free laundry access, including washers, dryers, and soap.
To reserve a time: Call (734) 961-3124 starting Friday at 9:00 AM to schedule a laundry appointment for the following week. Appointments continue to be scheduled until all available slots are filled.
Available appointments: Monday–Friday, with appointment times scheduled in advance. The 2nd and 3rd Saturdays of the month also offer an 8:30 AM laundry slot.
House by the Side of the Road
House by the Side of the Road
Address: 2051 S. State St., Ann Arbor, MI 48104
Phone: (734) 769-4085
Website: House by the Side of the Road
Provides free clothing and small household items to Washtenaw County residents in need. Available items may include:
- Clothing for adults, children, and toddlers
- Coats, hats, gloves, and shoes
- Bedding and linens
- Towels and washcloths
- Books and media
- Toys
- Small household items
Client Hours: Monday–Friday, 10:00 AM–1:30 PM
No referral or appointment is needed.
Clients must be Washtenaw County residents and provide a photo ID with a current Washtenaw County address. There are limits on how many items may be taken at one time.
If you call and no one answers, leave a detailed message with a callback number.
HOUSING ACCESS FOR WASHTENAW COUNTY (HAWC)
Housing Access for Washtenaw County (HAWC)
Address: 100 Arbana Dr., Ann Arbor, MI 48103
Phone: (734) 961-1999
Website: HAWC
Hours: Monday–Friday, 8:30 AM–5:00 PM
HAWC is Washtenaw County’s central intake for individuals and families who are homeless or at risk of homelessness. It is the main point of entry for emergency shelter and many housing resources available in the county.
HAWC can assist with:
- Emergency shelter referrals
- Eviction prevention
- Rental assistance resources
- Security deposits and moving costs, when funding is available
- Housing assessments and referrals
- Housing Choice Voucher applications/reevaluations when applicable
Residents should call (734) 961-1999 for housing assistance, information, or referral. After-hours housing emergencies: call 2-1-1.
Important: Housing resources are limited, and contacting HAWC does not guarantee shelter, rental assistance, or housing placement.
Low Income Home Energy Assistance Program (LIHEAP)
ow-Income Home Energy Assistance
Michigan residents who need help paying home heating or electric bills may qualify for assistance through State Emergency Relief (SER) and the Michigan Energy Assistance Program (MEAP).
SER may help with:
- Past-due heat or electric bills
- Shutoff notices
- Deliverable fuels such as propane
- Certain emergency energy-related home repairs
Apply through MI Bridges:
https://newmibridges.michigan.gov/
MEAP may provide bill-payment assistance, help with past-due balances, affordable payment plans, and energy-efficiency/self-sufficiency services. Households may qualify based on income or participation in programs such as SNAP/FAP, WIC, Head Start, SSI, TANF/FIP, SER, or State Disability Assistance.
Michigan Energy Assistance Information:
https://www.michigan.gov/mpsc/consumer/energy-assistance
Need help finding a local energy-assistance provider? Dial 2-1-1.
National LIHEAP Helpline:
1-866-674-6327, Monday–Friday, 7:00 AM–7:00 PM Eastern.
Michigan Immigrant Rights Center
Michigan Immigrant Rights Center (MIRC)
Address: 15 S. Washington St., Suite 201, Ypsilanti, MI 48197
Phone: (734) 239-6863
Website: Michigan Immigrant Rights Center – Immigration Legal Services
MIRC provides free immigration legal services to eligible individuals and families. Services may include help with family-based and humanitarian immigration cases, citizenship/naturalization, asylum, removal proceedings, U visas, T visas, VAWA petitions, Special Immigrant Juvenile Status, and other immigration matters.
Intake: Call (734) 239-6863 and press 1. Telephone intakes are available Monday through Thursday. MIRC screens callers to determine whether the case falls within its current service priorities; if they cannot take the case, they may provide legal information or referrals.
Mother's Reaching Hands
Mother’s Reaching Hands
Address: 436 Hawkins St., Ypsilanti, MI 48197
Located inside Mt. Olive Church of God in Christ
Website: Mother’s Reaching Hands
Hours: Tuesdays, 10:00 AM–2:00 PM
No appointment needed. First come, first served. Families register on-site.
Mother’s Reaching Hands provides free clothing and supplies for low-income families with young children. Items may include:
- Clothing for babies, toddlers, and children, generally sizes newborn through 12
- Shoes
- Bottles, pacifiers, and other baby supplies when donated
- Limited diapers and wipes for emergency needs, generally once per month
- Occasionally larger donated items such as beds or car seats, depending on availability
Packard Health Food Pantry
Packard Health Food Pantries
Phone: (734) 971-1073
Website: Packard Health Food Pantry
Packard Health operates three free, year-round food pantries. No appointment is required, and the pantries are open to the entire community — you do not have to be a Packard Health patient. One person per household may shop at one Packard Health pantry once per week. Shoppers must be age 18 or older. Families are served first come, first served, and food availability varies. Packard Health recommends calling before visiting to confirm the pantry is open that day.
Packard Health Main
2650 Carpenter Rd., Ann Arbor, MI 48108
Monday: 10 AM–12 PM & 1–4 PM
Tuesday: 1–4 PM
Wednesday: 8 AM–12 PM
Thursday: Closed
Friday: 1–4 PM
Packard Health Ypsilanti
200 Arnet St., Suite 110, Ypsilanti, MI 48198
Monday: 1–4 PM
Tuesday: 1–4 PM
Wednesday: Closed
Thursday: 9 AM–12 PM & 1–4 PM
Friday: Closed
Packard Health West
1915 Pauline Blvd., Ann Arbor, MI 48103
Thursday: 10 AM–4 PM
They also operate the seasonal Fresh-a-Sprout free produce market on Tuesdays during produce season, alternating between the Main and West locations.
Resiliency Center
YCS Resiliency Center
Address: 1960 Holmes Rd., Ypsilanti, MI 48198
Contact: Cherisa Allen, Ypsilanti Programs Community Liaison
Phone: (734) 221-3948
Email: callen2@ycschools.us
Website: YCS Resiliency Center & Homeless Youth Program
The YCS Resiliency Center is a one-stop resource for Ypsilanti Community Schools students and families. Families can access clothing, shoes, toiletries, non-perishable food, diapers/baby wipes when available, and other basic-needs support. The program also helps connect students and families experiencing homelessness with additional services.
Hours: Monday–Friday, 9:00 AM–4:00 PM
Shopping is by appointment. YCS also currently advertises Friday drop-in shopping from 10:00 AM–2:00 PM.
Eligibility: Services are intended for students and families who attend Ypsilanti Community Schools. I would remove the wording saying families simply need to “live in the YCS district,” because current YCS information specifically describes the center as serving YCS students and families.
The Ride
SOS Diaper Pantry
SOS Community Services – Diapers & Baby Supplies
Address: 114 N. River St., Ypsilanti, MI 48198
Phone: (734) 484-9945
Website: SOS Community Services
SOS Community Services provides diapers and other baby supplies when available. Supplies depend on current donations and inventory. SOS reports that diapers continue to be distributed through its Family Resource Center and Food Pantry.
Family Resource Center Hours:
Monday: 9:00 AM–1:00 PM
Thursday & Friday: 9:00 AM–5:00 PM
Food Pantry Hours:
Tuesday: 1:00 PM–6:30 PM
Wednesday: 9:00 AM–1:00 PM