First, complete an SER Application at MI Bridges

Address: 22 Center Street, Ypsilanti

Phone: (734) 481-2000

Website:  Department of Health and Human Services

Hours: Monday -Friday 8:00am-5:00 pm ( walk-ins accepted during normal hours)

Eligibility determined by income. Not intended for repeated or long-term assistance.

Assistance with utilities, home repairs, relocation assistance, home ownership, and burial costs.

Utility requests are only accepted November – May.


Address: 100 Arbana St - Ann Arbor

Phone : (734) 668-8353

Website: Salvation Army

Requires an approved SER

Helped offered with a denied SER available depending on if funds are available

Need proof of income, ID and shut off notice.






Address: 1196 Ecorse Rd - Ypsilanti

Phone : (734) 484-4357 Call between 9:30am-12pm Monday through Friday

Website:  Friends In Deed

Washtenaw County Residents ONLY- No walk in's

Needs  decision notice from SER, proof of income and shut off notice

Assistance depends on availability of funds-NO guarantee.






Address: 114 N. River St - Ypsilanti

Phone: (734) 485-8730

Website: SOS Crisis Center

Resource Center 

Hours: Monday 9-1, Tue 1-6:30, Wed 9-1, Thu 9-4, Fri 9-4 beyond these hours call 211

Utility assistance for Section 8 or subsidized housing dwellers

Does not have income eligibility criteria

Offers eviction prevention services (including from utilities) and utility shutoff prevention

Documents showing utility shutoff or eviction are necessary for assistance


To be eligible for this benefit program, you must need financial assistance with home energy costs.

A person who participates or has family members who participate in certain other benefit programs, such as SNAP, SSI, TANF, may be automatically eligible.

Sign up here: LIHEAP

Or call 1-866-674-6327

The Low-Income Household Water Assistance Program (LIHWAP) is a temporary emergency program to help income-eligible households pay outstanding water and wastewater bills, providing up to $1,500  in direct payment assistance toward water and wastewater bills for household accounts in arrears or disconnect status, and/or assistance with reconnection fees when services have been disconnected. Funding will be administered until September 30, 2023, unless depleted prior to that date.

A LIHWAP payment will guarantee service for at least 90 days after receipt of payment. 


DTE Case Management

Phone: 1-800-545-8046

Will help reduce unpaid balances by providing a personal payment plan, agency referrals, and follow-up. To be eligible for enrollment you must have:

An unpaid balance greater than $300.00

No record of illegal usage

A household income at or below 200% of federal income eligibility guidelines

Shut-off prevention options:

  • Must re- enroll every year
  • Assistance with money-saving home weatherization may be available to those who qualify. Weatherization includes caulking, weather stripping, insulation, and programmable thermostats. For more information, call our Energy Efficiency Contact Center at (866) 796-0512.

Provides energy assistance and other services to customers who are past due or disconnected. To learn more, call (800) 866-THAW (8429).

In the event of receiving a denial letter, you may be able to receive emergency assistance with utilities by contacting the agencies listed above by having this information ready:

a. Denial letter from DHS
b. Rent and/or Utility Bill
c. Proof of Income
d. Copy of Lease

Home Energy Consultation and free energy saving products, sign up here:

Website:  DTE

ADA & Accessibility

Our School Strives To Ensure Our Website Is Accessible To All Our Visitors 

Washtenaw ISD is committed to providing a website that is fully accessible and we are currently in the process of developing a new website to better meet the needs of our customers. Our new website will include improvements to ADA compliance and accessibility, and during this transition, we remain committed to maintaining our existing website's accessibility and usability. 

ADA Compliance

Non Discrimination

It is the policy and commitment of the Washtenaw Intermediate School District not to discriminate on the basis of race, color, religion, national origin, sex, disability, age, height, weight, familial status, marital status, genetic information, sexual orientation or any legally protected characteristic, in its educational programs, activities, admissions, or employment policies in accordance with Title IX of the 1972 Educational Amendments, executive order 11246 as amended, Section 504 of the Rehabilitation Act of 1973 and all other pertinent state and Federal regulations.

Non Discrimination Information

ADA and Title IX Coordinator ADA and Title IX Coordinator
Brian Marcel
Associate Superintendent
1819 S. Wagner Road 
Ann Arbor, MI  48103
(734) 994-8100 ext. 1402
Cassandra Harmon-Higgins
Executive Director, HR & Legal Services
1819 S. Wagner Road 
Ann Arbor, MI  48103
(734) 994-8100 ext. 1311